Call Center Job in Brewer, Maine : ME
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248 State Street - Twin City Plaza
Office Assistant - Maine Center For Integrated Rehab Job Description
Office Assistant - Maine Center for Integrated Rehab
Job ResponsibilitiesPrepare/transcribe correspondence, memorandums, reports and other administrative/clinical documents including Plans of Treatment using word processing software.Answer telephone calls for department staff, take messages and/or direct the caller to another party as appropriate. Respond to inquiries and provide information according to department procedure.Prepare, organize and maintain client records/files and ensure their completeness/accuracy. Notify DCM when required documentation is not submitted.Review/ensure completeness of client record upon discharge and file storage per state regulations and ResCare policies and procedures. Maintain control procedure/security for all active and inactive client records including those sent to archives.Maintains/updates clinical and training notebooks for persons receiving services and sales/marketing collaterals.Work with program clinical coordinators when initial referral is received to complete admission paperwork including persons served profile, insurance verification, related correspondence and reports.Receive/review payment status of accounts payable invoices. Obtain necessary approvals and submit to Accounting Department. Maintain AP files in the office.Copy/distribute/file reports, correspondence and other printed material.Open. sort and distribute incoming mail. Ensure that outgoing mail is properly addressed and prepared for delivery.Order/maintain office supply and marketing material inventory, adhering to expenditure guidelines.Receive requests for medical records and prepare copies after approval.Ensure appropriate billing for copies.Completes billing and payroll data entry as assigned. Support billing and payroll function by accurately entering all needed new client billing/payroll information into the system.Maintain the highest standards of professional conduct in relation to information that is confidential in nature. Share information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interest of the person served.Attend, participate in and/or conduct internal staff development programs, obtain continuing education as required by Company policy and regulations.Perform other duties as assigned in response to the person serviced, office and/or program needs.
Job RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill and/or ability required.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.The candidate must successfully complete any/all required pre-employment evaluation test (s) per policy in each assigned area of practice.Good organizational and communication skills are needed.Ability to function with minimum supervision.Reliable transportation is required. The candidate will have the physical ability to perform job related duties which may require lifting, standing, bending, stooping, stretching, walking, pushing, and pulling with or without reasonable accommodation. A health examination must be successfully completed prior to assignment and periodically thereafter, as required by Company policy, and/or state regulations, to verify that he/she is physically capable of performing assigned duties with or without reasonable accommodations.High School Diploma or the equivalent plus two years administrative experience in a health care environment is generally required. Broad knowledge of medical terminology and effective oral/written communication, organization, transcription, and mictocomputer software skills also required.
Medical Billing Experience Preferred
At ResCare, you will be part of an established and highly regarded organization with a proud 40-year tradition of making a vital difference in the lives of the people we serve. Not only will you see the positive results of your work each and every day, but you will also have plenty of opportunity for professional development and advancement to positions of greater responsibility. Our senior leadership team has been with us, on average, for a decade or more, and several of them began their careers with us as direct caregivers. Your hard work and professional dedication will be rewarded with competitive compensation benefits package!
Office Assistant - Maine Center for Integrated Rehab
Where Care Meets Career
248 State Street - Twin City Plaza , Brewer, ME 04412 USA
Brewer Call Center Job
Office Assistant - Maine Center For Integrated Rehab Job Requirements
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