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Call Center Job in Phoenix, Arizona : AZ

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Call Center

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PrideStaff
Customer Service
Phoenix
Arizona
click here to apply

Call Center Job Description

Inbound - Customer Service Representatives- Call Center

Apply Directly with PrideStaff at 1625 W. University Dr. #113 Tempe, AZ. 85281 between the hours of 1PM and 4PM.  Interviews on the spot!!!

Job Description

Pridestaff, a national staffing company, is seeking enthusiastic Inbound Customer Service Representatives, to work on temporary basis with a very reputable Call Center located in the Phoenix Valley area. The Inbound Customer Service Representatives will work in a call center environment and will take several inbound calls.

 

Inbound – Customer Service Representatives - Call Center

 

Job Responsibilities

As an Inbound Customer Service Representative, you will be responsible for taking inbound calls from customers regarding several different programs the company offers as well as provide general information regarding questions or issues.

 

Additional responsibilities for the Inbound Customer Service Representative will include:

 

  • Answering inbound calls to customers in a professional manner
  • Researching information using multiple resources and route call to the appropriate resource
  • Provide customers with product and service information and resolve customers concerns

            and complaints

  • Enter customer information in the system and identify and escalate priority issues
  • Provide follow up customer calls when necessary

Phoenix Call Center Job

Call Center Job Requirements

Inbound - Customer Service Representative - Call Center

 


Requirements

Job Requirements

As an Inbound Customer Service Representative you must have at least 1 years’ experience in a customer service role within a call center environment and/or clerical experience.  You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements for the Inbound Customer Service Representative will include:

  • Strong data entry / typing skills and computer skills
  • Must be age 18 or older
  • Fully bilingual in Spanish or French-Canadian a plus!

 

 

Inbound - Customer Service Representatives - Call Center

 

Benefits

At Pridestaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Inbound Customer Service Representative a comprehensive benefits package!

 

Benefits available to the Inbound Customer Service Representative include:

 

  • Medical Insurance
  • Dental insurance


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