Error 2318 ::The remote server returned an error: (404) Not Found. Call Center Job Denver Colorado | Call Center Specialist Stoneside Blinds

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Call Center Job in Denver, Colorado : CO 80239

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Call Center Specialist

Stoneside BlindsLogo
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Stoneside Blinds
Customer Service
11420 East 51st Avenue
Denver
Colorado
80239
click here to apply

Call Center Specialist Job Description

Stoneside Blinds & Shades is the nation’s fastest growing custom window coverings company, making the Inc. 500 list consecutively for the last three years. We are the only window coverings company offering full-circle service to our clients, from first call to install.

We are looking to add a dynamic, energetic, efficient Support Representative to our growing team. The Support Representative's main responsibility is to provide support for our clients and our Outside Design Consultants. Our Support Representatives do this with a positive attitude, and are committed to creating a Cool Window Covering Experience to our clients and coworkers.

We are looking for Brand Ambassadors to help grow Stoneside, a true relationship-maker who has the ability to WOW our clients by encompassing Stoneside’s core values:

  • Honest – We are always truthful, straightforward and transparent, even when it’s hard.
  • Passionate – we are genuinely engaged and focused on fulfilling our mission.
  • Generous – we come from a place of abundance and give joyfully.
  • Positive – we are optimistic about everything we do. We solve problems productively and continuously improve.
  • Innovative – we practice fearless creativity to leverage our resources and technology to achieve our goals.

Responsibilities:

- Answer and respond to incoming client calls, chats and emails in a friendly, timely manner

- Qualify the leads by asking several questions in a conversational manner (no set script!)

- Set appointments for the Outside Design Consultants based on client needs, ODC availability, and grid coordinates

- Record all client information with minimal clerical errors

- Call Stoneside customers to schedule final measure and installation appointments, and coordinate these appointments with our Installers

- Act as Inside Support for the Outside Design Consultants

- Zero cold-calling


Pay Rate:

Starting hourly wage is $12-13/hour, DOE. Average hourly wage is $16-18/hour based on semi-monthly bonuses for team and individual goals.

Hours:

This is a split shift.

Monday - Thursday, 9am-6pm

Saturday, 9am-5pm (on Saturdays, you work from home)

Stoneside offers a generous benefits package including paid holidays, paid time off, medical/dental/vision insurance, and a cool company culture.

To apply: Submit a cover letter explaining why you’re a great fit for the role and your resume.


Denver Call Center Job

Call Center Specialist Job Requirements

  • Friendly, positive attitude!
  • Two years of experience in Call Center setting
  • Ability to multi-task and work in a fast-paced environment
  • Willingness to follow processes and contribute ideas to the team as we continue to grow
Apply to this Denver Call Center Job
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