Error 2318 ::The remote server returned an error: (404) Not Found. Call Center Job Colorado Springs Colorado | Call Center Intake Representative eviCore healthcare

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Call Center Job in Colorado Springs, Colorado : CO 80919

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Call Center Intake Representative

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eviCore healthcare
Admin - Clerical, Customer Service, Other
Colorado Springs
Colorado
80919
click here to apply

Call Center Intake Representative Job Description



Take Ownership of Customer Issues & Solve Problems in Energetic, Fast-Paced, Entry-Level Role 

Enjoy Outstanding Training, a Clear Path of Advancement,
Excellent Benefits & Pay for Performance


If you're a keen problem solver, skilled at thinking on your feet and quickly identifying solutions, this entry level role is your opportunity to make an impact. As a Call Center Intake Representative, you will:
  • Handle inbound, non-clinical calls from physicians' offices, imaging centers and patients
  • Gather and accurately enter data while building patient files
  • Identify and proactively resolve issues
  • Provide thoughtful guidance and clear solutions
If you are a person who is up for the challenge of learning and developing skills to own customer issues from start to finish, we want to hear from you.

eviCore offers you:

  • 5 weeks of classroom and training lab, including:
    • Best in class call center training program
    • Building teamwork and confidence through classroom interactions
    • A classroom environment, live trainer and open discussion
    • A proven curriculum providing the knowledge you need to excel
    • Role playing inbound calls before going live
    • A training lab where you take live calls with a training supervisor close by to answer questions
    • The use of PowerPoint presentations, videos and other technology to supplement your learning
  • A fast-paced program that enables you to take the initiative and deliver solutions
  • Excellent benefits available after completing training and probation
  • A monthly pay for performance bonus incentive
  • A clear path of advancement -- eviCore's CoreMap is unique career pathing, with endless opportunities for advancement. 
As a Call Center Intake Representative all shifts are Monday through Friday. Your 5 weeks of training will be 8:30 a.m. to 5:30 p.m. After training, you will need the flexibility to work any assigned shift between 7 a.m. and 7 p.m.

To be a strong fit for the Call Center Intake Representative role, you will need:
  • A high school diploma or GED equivalent 
  • Excellent written and verbal communication skills, including active listening skills
  • The ability to type 40+ wpm with accuracy  
  • The ability to multitask, typing and shifting between open windows and applications as you speak with callers, do research, complete paperwork, etc.
  • To be a strong decision maker
eviCore healthcare is a medical benefit solutions company committed to making a positive impact in healthcare. It’s our passion, our purpose and our promise. Our mission is to help those we serve navigate the healthcare system, find the right care path and enable the best outcomes. In everything we do, we are guided by our core values of Integrity, Flexibility, Empathy and Collaboration. eviCore healthcare is growing rapidly and hiring to support that growth. 

EOE/AA/M/F/Vets/Disabled

Colorado Springs Call Center Job

Call Center Intake Representative Job Requirements

 
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