Call Center Job in Denver, Colorado : CO 80239
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Customer Service Representative - Call Center
Customer Service Representative - Call Center Job Description
Stoneside Blinds & Shades is the nation’s fastest growing custom window coverings company, making the Inc. 500 list consecutively for the last three years.
We are looking to add dynamic, energetic, efficient Support Center Representatives to our growing team. The Support Center Representatives main responsibility is to provide support for our clients and our Outside Design Consultants. Our Support Center Representatives do this with a positive attitude, and are committed to creating a Cool Window Covering Experience to our clients and coworkers.
- Answer and respond to incoming client calls, chats and emails in a friendly, timely manner
- Qualify the leads by asking several questions in a conversational manner (no set script!)
- Set appointments for the Outside Design Consultants based on client needs, availability, and grid coordinates
- Record all client information with minimal clerical errors
- Call Stoneside customers to schedule final measure and installation appointments, and coordinate these appointments with our Installers
- Act as Inside Support for the Outside Design Consultants
- Zero cold-calling!
Starting hourly wage is $12-13/hour, DOE. Average hourly wage is $16-19/hour based on semi-monthly bonuses for team and individual goals.
Tuesday - Saturday, 9am to 6pm (on Saturdays, you work from home)
Stoneside offers a generous benefits package including paid holidays, paid time off, medical/dental/vision insurance, and a cool company culture.
To apply: Submit a cover letter explaining why you’re a great fit for the role and your resume.
Denver Call Center Job
Customer Service Representative - Call Center Job Requirements
- Friendly, positive attitude!
- Minimum of one-year experience in a call-center
- Ability to multi-task and work in a fast-paced environment
- Willingness to follow processes and contribute ideas to the team as we continue to grow