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Call Center Job in Austin, Texas : TX 78757

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Call Center Representatives

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Admin - Clerical, Customer Service, Human Resources
7940 Shoal Creek Boulevard
Austin
Texas
78757
click here to apply

Call Center Representatives Job Description

Now hiring experienced call center agents for several exciting positions!!


 

Pay & Schedule

  • $13/hr - $18/hr based on experience and desire to learn
  • Mon-Fri 8am-5pm (Schedule is subject to change-May be instructed to come in earlier/stay later)
  • Must be available to work overtime, some weekends and holidays, as needed, on a volunteer OR rotation basis, at the Manager’s discretion.
  • *Weekend hours may vary


Job Duties:

  • Willingness to learn and be trained over a period of months 
  • Operate main line switchboard and directing calls in queue
  • Handle incoming calls from and direct calls to the correct individual or department
  • May be performing password resets
  • Certain titles will require dispatching
  • PBX (phone system)



Austin Call Center Job

Call Center Representatives Job Requirements

  • Prior customer service call center, customer service rep experience is highest preference.
  • The ideal candidate will have 3-5 years of experience in a high-volume call center
  • Excellent customer service skills
  • Accurate and quick data entry skills
  • Ability to effectively use multi-line phone system
  • Highly detail oriented
  • Good general PC operational skills
  • Proficiency with MS office suite (especially Outlook)


Email resumes to [Click Here to Email Your Resumé] and call 512-453-3838

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