Call Center Job in Fort Myers, Florida : FL
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Call Center Representative (Inbound)
Call Center Representative (Inbound) Job Description
- Respond to inbound telephone calls.
- Provide customer service to callers – answer questions, relay messages to clients.
- Take orders for client products and services following scripts.
- Calmly attempts to resolve and de-escalate any issues
Fort Myers Call Center Job
Call Center Representative (Inbound) Job Requirements
- Must be flexible! Holidays, weekends, evenings are required
- Clear speaking voice and pleasant demeanor on the phone
- Strong customer service skills
- Multi-tasking is a must
- Computer literate
- Previous Answering Service and/or customer service experience
- High school graduate (or GED)
- Bilingual is a plus but not required
- We provide paid training for all employees.
- Medical, dental and vision benefits available
- Paid holiday time
- Paid time off