Error 2318 ::The remote server returned an error: (404) Not Found. Call Center Job Charleston West Virginia | Call Center Associate I IGT

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Call Center Job in Charleston, West Virginia : WV

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Call Center Associate I

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IGT
Engineering, Information Technology, Research
Charleston
West Virginia
click here to apply

Call Center Associate I Job Description

 

Overall Purpose and Objective:
Answers inbound calls from clients, retailers and lottery customers.

Responsibilities:

 

  • Answers calls providing prompt, accurate, level service to Clients including: card activation, PIN replacement/reset, lost and stolen cards, and coupon conversions.
  • Answers calls from retailers to provide prompt, accurate service including downloads, supply requests, dispatch requests, troubleshooting and problem escalation.
  • Diagnose and troubleshoot problems and take appropriate action.
  • Promote and enhance excellent customer relations.
Requirements:

 

  • High School diploma or equivalent
  • 1 year of customer service experience within a call center or comparable industry preferred
  • Ability to operate a computer and navigate through functions, basic data entry skills, solid oral and written communication skills, strong customer service skills

Charleston, WV ~CB~


Charleston Call Center Job

Call Center Associate I Job Requirements

 
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